To keep you and your computer safe, please remember:
- Only accept remote support sessions that have been arranged directly with COS Business Solutions.
- Do not give access to anyone you don’t know or weren’t expecting — even if they say they use LogMeIn.
- Our team will always clearly identify themselves before connecting.
- By clicking continue, you consent to our representative temporarily accessing your device to assist with your request. You can end the session at any time.
- Remote support is a safe and secure way for us to help you — but please stay cautious and never trust unknown callers who ask to connect using LogMeIn or any other tool.
By proceeding with a LogMeIn remote support session, you acknowledge that:
- you have read and understood this Disclaimer in full;
- you accept and agree to the terms of this Disclaimer and LogMeIn’s Terms of Service;
- you understand the risks associated with remote access and voluntarily assume them; and
- you release, indemnify, and hold harmless COS Business Solutions Pty Ltd and its representatives from all liability to the fullest extent permitted by law.
