COS Business Solutions is a Bundaberg-based Bookkeeping firm dedicated to helping small and medium-sized businesses manage their financial systems with clarity, compliance, and confidence.
Led by Kim Chapman, the business has evolved from hands-on bookkeeping into a trusted provider of training, consulting, and client support services.
Our expert team
Our team of 3 offers expertise across major accounting platforms, including Xero, MYOB, Reckon, and QuickBooks, and are known for our personalised approach, technical accuracy, and commitment to empowering clients. COS Business Solutions is a registered BAS Agent, with industry memberships in the Australian Bookkeepers Network and the Australian Payroll Association. These affiliations ensure our team stays current with legislative changes and best practices, while providing clients with informed, up-to-date guidance.
We bring hands-on experience across a wide range of industry sectors, including construction, retail, hospitality, agriculture, professional services, and trades. This breadth of knowledge allows us to tailor our support to the unique workflows, reporting requirements, and compliance challenges of each sector. Whether it’s managing payroll in construction, navigating seasonal fluctuations in agriculture, or streamlining POS systems in retail, we understand the issues that matter.
Whether working onsite, remotely, or in-office, COS Business Solutions delivers reliable support across bookkeeping, payroll, BAS preparation, and software training. Our firm’s mission is to simplify financial processes, build client confidence, and foster long-term business success through practical, professional service.
A family business
Founded in 2004 as Chapman Office Services, we commenced as a Bookkeeping and Administration service in Bundaberg. In the early days, Kim concentrated more on ‘Consulting, Training and BAS Services’, as her love of helping people and her passion for problem-solving evolved.
In 2017, with family members joining the team, we rebranded as COS Business Solutions and expanded our bookkeeping services under Rebecca’s management. Today, we deliver a comprehensive suite of support, from administration and bookkeeping to BAS preparation, accounting software solutions, and more.
In 2009, Kim established an office at Commerce North, where COS Business Solutions operated for more than 11 years. In 2021, we moved to our current location at 32 Takalvan Street, Svensson Heights, Bundaberg, offering clients convenient ground-floor access (opposite Hungry Jacks).
Our commitment
In the rapidly changing landscape of Bookkeeping, our team at COS Business Solutions are constantly learning and strive to maintain up-to-date knowledge of advancing technologies and changing legislation.
The introduction of the Tax Agent Services Act 2009 set professional and ethical standards governing the Bookkeeping Industry. To continue to operate as we were, we were required to gain formal qualifications and register as a BAS Agent. With both Rebecca and Kim registered as BAS Agents, today our services are delivered in accordance with the regulatory framework set by the Tax Practitioners Board (TPB), ensuring full compliance and professional integrity.
Holding certifications in Xero, MYOB, and Reckon has enabled us to significantly broaden the scope and depth of our services. These accreditations not only validate our technical proficiency across each platform but also grant us access to exclusive training, product updates, and support resources directly from the software providers. This means we stay ahead of industry changes, understand platform-specific features in detail, and can offer tailored solutions that align with each client’s preferred system.